Question 1

LRM Server Network Requirements

Accepted Answer

LRM Server Network Requirements

The following ports need to be open on the VLAN where the LRM product will be installed for the device’s normal operations:

| Port | Direction | | Purpose | |--------------|---------------|--------------------------------------------------------------------------------------|---------------------------| | TCP 80 & 554 | Internal/VLAN | Internal/VLAN | Video data for processing | | TCP 443 | Outbound | api.livereachmedia.com | Config/Metrics | | TCP/UDP 443 | Outbound | wg.livereachmedia.com | Device Health/Heartbeat | | TCP 443 | Outbound | data-us.livereachmedia.com (US Customers), data-eu.livereachmedia.com (EU Customers) | Sensor Data | | UDP 54 | Outbound | 8.8.8.8, 8.8.4.4 | DNS | | TCP/UDP 123 | Outbound | *.pool.ntp.org | NTP | | TCP 443 | Outbound | s3.us-east-2.amazonaws.com | Machine Learning Models | | TCP/UD

Question 2

How to add cameras

Accepted Answer

In order to configure cameras on the NVR, navigate to the Configuration page and click on the Cameras tab. Here you will be able to view a list of already configured cameras on your NVR or configure new ones. Here’s what you will need in order to add cameras to the NVR:

| Minimum Requirements : Camera must support RTSP Protocol & ONVIF Compliant

Camera IP Address (eg: 192.168.1.10)
Camera Username
Camera Password
Camera RTSP URL (eg: rtsp://192.168.1.10:554/0)

Click on the ${color}[#f26507](+ Add a new camera) button on the top right corner of the page

Add New Cameras

Select the server you are adding the camera(s) to and click ${color}#f69104

Select Server to Add

From here, you either have the option to scan for cameras or manually enter the camera info.

Method 1 - Scan Local Network

Click on ${color}[#f28e02](Scan local network)

Scan Local network

Select all the cameras that share the same username and password and hit ${color}#fc7b03

![Select Cameras to add](https://storage.crisp.chat/users/helpdesk/website/a895a8e0ab5d1800/screenshot-2024-04-04-at-25501_1mxfv0h.

Question 3

Resetting LiveReach Cameras to DHCP

Accepted Answer

This Guide will help you reset LiveReach Cameras to DHCP which have been identified as offline in LiveReach App after changing your local network / cameras which were reset to factory settings.

||| Note: This Guide can only be applied to cameras provided by LiveReach.

Problem Scenario

The cameras are working until the local network change.
Then, the cameras were shown as offline after local network change such as topology changes, Switch/Router changes, subnet restructuring, VLAN Changes, network segment reset etc.
If the camera is on static IP address during the local network change, it will most likely be unreachable because of misconfigured network settings.
In this case, resetting the cameras back to DHCP will bring them back online.

| Please make sure to notify LiveReach Support before making any changes to your local network configurations, Topology involving LiveReach Server & Cameras.

Resetting Cameras to DHCP

Make sure that your cameras and the your machine are in same network.
Go to the Search Tool Download Page and download appropriate file (Search Tool) which suits your operating system (Windows / Mac).
Double click on the installer and follow the instructions in the installer window.
Laun

Question 4

Network Topology Requirements

Accepted Answer

Network Topology Requirements

The following are the configuration options for your system.

1. Using Digital IP Cameras

|| LiveReach AI cameras or pre-existing IP cameras

Network Topology for Case 1

2. Analog Camera Integration

Many analog DVRs are ONVIF compliant and can be added. If your analog DVR is not ONVIF compliant, work with your account manager and they will suggest an encoder that will convert the analog streams to become reachable on the network.

Network Topology Case - 2

3. Digital IP Cameras Not on Same Switch

If your IP cameras are not on the same switch but on the same network, the NVR should still be able to scan for the cameras assuming your cameras are ONVIF compliant

Question 5

Understanding Live Viewing

Accepted Answer

This Guide will present you all the basic knowledge needed about viewing and understanding the terms of Live Stream Viewing.

Glossary

Bitrates

Bitrate, measured in kilobits per second (kbps) or megabits per second (Mbps), is the rate at which data is transmitted during live streaming. Bitrate plays a crucial role in determining the visual quality of a live stream. Higher bitrates result in clearer and more detailed videos. Higher Bitrates have better quality but consumes more bandwidth and storage

Codec

Video encoding is the process of converting raw video data into a compressed format that can be stored or transmitted more efficiently. A video codec is a software or hardware implementation capable of compression or decompression to/from a specific video coding format. Some video coding formats are documented by a detailed technical specification document known as a video coding specification. H.264 and H.265 are the popular video codecs being used in surveillance industry.

Resolution

Resolution refers to the number of pixels in each dimension that can be displayed. It's commonly expressed as width x height. The most common resolutions for IP cameras include 2 MP (1080p), 4MP (1440p), 5MP (1920p), and 8MP (4K/2160p). The higher the resolution, the more pixels an image contains, and the clearer the image will be. it is important to consider the resolution that best suits your needs. For instance, if you want to read license plates or identify an

Question 6

How to deploy an LPR Camera

Accepted Answer

License Plate Recognition (LPR) cameras are a valuable tool for enhancing security and monitoring traffic in various environments. Proper deployment is crucial to ensure optimal performance and accurate license plate recognition. In this guide, we'll cover the key steps and considerations for setting up an LPR camera. LPR should only be enabled for specific cameras which are properly setup to ensure good results.

Hard Constraints

Maximum distance between camera and license plate of 15 feet with minimum 1080p resolution.
Maximum vertical and horizontal angle of 20 degrees. To verify this angle, check that at a 10 foot distance between the license plate and the camera, the camera is no more than 3 feet above, below, to the left or to the right of the license plate
Maximum Vehicle Speed of 5 mph (parking lot speeds will work, road speeds will not)
License plate MUST BE visible and human readable in Dashboard for at least 2 full seconds

LPR Camera Constraints

Deployment Guidelines

Ceiling-mount or pole-mount the cameras so that the vertical angle between the vehicle and cameras is between 0° and 30° to the road surface.

Verticle angle for camera mounting

Mount the camera so that the horizontal angle between the vehicle and the

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