Apple TV Setup Guide for LiveReach AI
Prerequisites
- An Apple TV 4K device connected to a display with internet access
- Apple TV remote available
Need an Apple TV license?
- Contact LiveReach Support if a new Apple TV License is needed: support@livereach-surveillance.ai
- We’ll provision or link the license for your account and confirm when it’s ready.
Locating your licenses
- In the LiveReach web app, click the gear icon in the lower-left corner next to your email.
- Click the Integrations tab (upper right) to view your licenses and the integrations linked to each.
Install the LiveReach AI app from the Apple TV App Store
- On your Apple TV, open the App Store.
- Go to Search and type “LiveReach AI.”
- Select the LiveReach AI app from the results.
- Choose Get or Install.
- After installation, select Open to launch the app.
- You can also find it later from the Home screen.
- When the app opens, a pairing code will appear on your TV. Keep this screen open.
Create an Apple TV Integration in your LiveReach account
- In the desktop LiveReach app, navigate to Integrations in the left sidebar.
- Click "Create Integration."
- Select "Create Apple TV Integration."
- When prompted:
- Name the Apple TV
- Choose which walls to include. Select "Allow Access to All Walls" unless otherwise specified
- Enter the pairing code displayed on your Apple TV (format: AAAA-BBBB)
- The integration will be created for your account.
Link your license to the Apple TV integration.
- In the LiveReach web app, click the gear icon in the lower-left corner next to your email.
- Click the Integrations tab (upper right) to view your licenses and the integrations linked to each.
- Click the pencil icon next to the unused license key, select the newly created Apple TV integration, and click Save.
View the content on your Apple TV
- Choose a wall: Use the Apple TV remote to select a video wall to view.
- Refresh: Added a new wall? Select Refresh to load it.
- Change video quality: Open a wall, then tap Quality to adjust.
- Fullscreen mode: Select Full Mode to fill the screen.
- View a single camera: Double-click any camera tile to see it full screen.
- Return to wall: In single-camera view, click the bottom-right button to go back.
Updated on: 02/10/2025
Thank you!