SalesCoach Deployment Guidelines

Camera Placement Guidelines

To achieve optimal results, mount the camera:

• Mount Location: Install the camera on the side of the pay station, angled to capture the rear of vehicles as they pass.
• Clear View: Ensure there are no obstructions like signage, poles, or equipment blocking the camera’s view.
• Angle: Adjust so the full rear of the vehicle (including license plate) is clearly visible.

External Mic Placement Guidelines

To achieve optimal results, mount the external mic:

• Mount Location: Install the mic anywhere near the top of the pay station, as long as it’s not blocked by signage or hardware.
• Face Forward: Ensure it points toward the customer for clear audio capture.
• Cable Routing: Keep cables secure and tidy, away from power lines to reduce interference.

External Mic Wiring & Deployment

Refer to the diagram below for connecting an external microphone to your camera system:

Deployment Instructions:

1. Connect the PoE Splitter. Plug the Ethernet cable (from your PoE Network Switch) into the PoE Splitter Ethernet In. The splitter now provides Power + Data to connected devices.
2. Connect the PoE Splitter to the Camera. From the PoE Splitter, connect: Ethernet Out → Camera Ethernet Port & Power Out → 60ft Cable Power
3. From the 60ft Cable, connect: Power Out → Mic Power Input & Audio Out → Mic Audio Input
4. Connect the 60ft Cable to the Camera (for audio). From the 60ft Cable, connect: Audio Out → Camera Audio In (no converter required for fisheye setup)

Enabling SalesCoach

1. Connect your external microphone, or ensure internal mic is working
2. In the Configuration page, enable audio for the camera you want to use for SalesCoach
3. In the SalesCoach dashboard, click + Add Script
4. Choose the camera that you have enabled audio for
5. Name the script and enter its contents
6. Set the Minimum Pitch Length (adjusts the minimum length a pitch must have to be recognized)
7. Click Save

Set an Alternate Camera View

1. In the script editor, click the Advanced Settings arrow to expand the options
2. Click Add a camera and choose the camera for the alternate camera view
3. Click Apply
4. Click Save. You can now listen to the original pitch while viewing a different camera

Updated on: 16/10/2025