SalesCoach Deployment Guidelines

To achieve optimal results, mount the camera:

Mount Location: Install the camera on the side of the pay station, angled to capture the rear of vehicles as they pass.
Clear View: Ensure there are no obstructions like signage, poles, or equipment blocking the camera’s view.
Angle: Adjust so the full rear of the vehicle (including license plate) is clearly visible.

Camera Placement Guidelines

To achieve optimal results, mount the external mic:

Mount Location: Install the mic anywhere near the top of the pay station, as long as it’s not blocked by signage or hardware.
Face Forward: Ensure it points toward the customer for clear audio capture.
Cable Routing: Keep cables secure and tidy, away from power lines to reduce interference.

External Mic Placement Guidelines

Refer to the diagram below for connecting an external microphone to your camera system:

External Mic Wiring

Deployment Instructions:

Connect Camera to PoE Switch — Plug one end of the Ethernet cable into the camera’s Ethernet port, and the other end into a PoE-enabled port on the PoE switch. This single cable provides both power and network connectivity for the camera.
Connect External Mic to Camera — Plug the microphone’s output cable into the camera’s Audio In connector.

New SalesCoach Script

Connect your external microphone, or ensure internal mic is working
In the Configuration page, enable audio for the camera you want to use for SalesCoach
In the SalesCoach dashboard, click + Add Script
Choose the camera that you have enabled audio for
Name the script and enter its contents
Set the Minimum Pitch Length (adjusts the minimum length a pitch must have to be recognized)
Click Save

In the script editor, click the Advanced Settings arrow to expand the options
Click Add a camera and choose the camera for the alternate camera view
Click Apply
Click Save. You can now listen to the original pitch while viewing a different camera

Updated on: 21/10/2025

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