How to create alerts
LiveReach AI allows you to create custom alerts that keep you informed about unusual behavior or important events. With a wide range of alert types and flexible notification options, you can tailor your alerts to fit your specific needs and schedules.
You can create the following types of alerts:
Receive alerts when human or vehicle motion is detected within a designated region.
Be notified when a human or vehicle crosses a predefined virtual line.
Monitor and trigger alerts when a human or vehicle remains idle for a specified amount of time.
Get notified when a person or vehicle is absent from the frame or a designated region for a set duration.
Receive alerts if the number of people or vehicles in a specific region or across the entire camera frame exceeds a configured threshold.
Get instant notifications when a camera goes offline, ensuring you stay aware of potential issues.
Create watchlists of license plates for monitoring purposes.
Receive alerts when vehicles from your watchlist enter your premises, enabling quick action.
Detect and be alerted to the presence of smoke or fire in monitored areas, allowing for rapid response.
Ensure workplace safety by triggering alerts when individuals are not wearing required personal protective equipment, such as gloves, hard hats, or vests.
Before creating alerts, ensure the cameras you want to get alerts from are AI-enabled. Once enabled, you can also define your specific counting lines or regions in the Configuration page.
*This note does not apply to Camera Disconnect Alerts.
Navigate to the Alerts page.
Choose the tab of which alert type you want to create.
Choose an AI-enabled camera on the right hand side.
Select if you want to track motion based on a pre-configured crossing line or region. For regions, you can also use the entire frame.
Create a name for your alert.
Select if you want to be alerted on human and/or vehicle movement.
You can define when the alert should be active (e.g., business hours, weekends), add a personalized message to help recipients understand the context of the alert, and select who should receive the alert and the preferred notification method (SMS or email).
Click "Save" to complete the creation of the alert.
Choose an AI-enabled camera on the right hand side.
Select if you want to the alert to trigger based on a pre-configured region or the entire frame.
Create a name for your alert.
Select if you want to be alerted on human and/or vehicle movement.
Select if you want the alert to trigger based on Count (Amount of people or vehicles in a region), Idle Time (Amount of time people or vehicles are in a region), or Absence Time (Amount of time a person or vehicle is absent from a region).
Create the threshold for when you want to be notified.
You can define when the alert should be active (e.g., business hours, weekends), add a personalized message to help recipients understand the context of the alert, and select who should receive the alert and the preferred notification method (SMS or email).
Click "Save" to complete the creation of the alert.
Choose the cameras that you want to be alerted for on the right hand side.
Create a name for your alert.
Create the threshold for when you want to be notified.
You can define when the alert should be active (e.g., business hours, weekends), add a personalized message to help recipients understand the context of the alert, and select who should receive the alert and the preferred notification method (SMS or email).
Click "Save" to complete the creation of the alert.
Create a name for the alert.
Add license plates by manually inputting the license plate numbers one by once, upload a CSV file, or search for license plate numbers by past detections. The selected license plates will appear on the right side where you can delete plates, or clear all of your selections.
You can define when the alert should be active (e.g., business hours, weekends), add a personalized message to help recipients understand the context of the alert, and select who should receive the alert and the preferred notification method (SMS or email).
Click "Save" to complete the creation of the alert.
This feature is currently in beta.
Choose an AI-enabled camera on the right hand side.
Create a name for your alert.
Select if you want the alert to trigger based on smoke and/or fire.
You can define when the alert should be active (e.g., business hours, weekends), add a personalized message to help recipients understand the context of the alert, and select who should receive the alert and the preferred notification method (SMS or email).
Click "Save" to complete the creation of the alert.
This feature is currently in beta.
Choose an AI-enabled camera on the right hand side.
Create a name for your alert.
Select if you want the alert to trigger based on gloves, vest, or hard hats.
You can define when the alert should be active (e.g., business hours, weekends), add a personalized message to help recipients understand the context of the alert, and select who should receive the alert and the preferred notification method (SMS or email).
Click "Save" to complete the creation of the alert.
Navigate to the Alerts page.
At the top of the page, switch between tabs to view specific alert types.
Click on the notification icon on the right side of the page provides access to the alert logs. The notification icon displays a number, indicating how many times the alert has been triggered.
Each log entry contains the following information:
Alert Name: The name of the alert that was triggered.
Camera: The camera associated with the triggered alert.
Timestamp: The exact date and time the alert was triggered.
You can view the associated footage by clicking the "Play" icon. You can also share the footage or add it to a case by clicking the "Share" icon.
Camera Disconnect Alert Logs
For camera disconnect logs, the following information is provided:
Camera: The camera associated with the triggered alert.
Current status: The camera's current status (online/offline).
Disconnected: The exact date and time the camera was disconnected.
Triggered: The exact date and time the alert was triggered.
Reconnected: The exact date and time the connection was restored. Currently, this field is populated only for alerts with reconnect notifications enabled.
Types of Alerts
You can create the following types of alerts:
Motion Alerts
Receive alerts when human or vehicle motion is detected within a designated region.
Be notified when a human or vehicle crosses a predefined virtual line.
Analytical Alerts
Monitor and trigger alerts when a human or vehicle remains idle for a specified amount of time.
Get notified when a person or vehicle is absent from the frame or a designated region for a set duration.
Receive alerts if the number of people or vehicles in a specific region or across the entire camera frame exceeds a configured threshold.
Camera Disconnect Alerts
Get instant notifications when a camera goes offline, ensuring you stay aware of potential issues.
License Plate Alerts
Create watchlists of license plates for monitoring purposes.
Receive alerts when vehicles from your watchlist enter your premises, enabling quick action.
Fire and Smoke Alerts
Detect and be alerted to the presence of smoke or fire in monitored areas, allowing for rapid response.
PPE Alerts
Ensure workplace safety by triggering alerts when individuals are not wearing required personal protective equipment, such as gloves, hard hats, or vests.
How to Create Alerts
Before creating alerts, ensure the cameras you want to get alerts from are AI-enabled. Once enabled, you can also define your specific counting lines or regions in the Configuration page.
*This note does not apply to Camera Disconnect Alerts.
Navigate to the Alerts page.
Choose the tab of which alert type you want to create.
Motion Alerts
Choose an AI-enabled camera on the right hand side.
Select if you want to track motion based on a pre-configured crossing line or region. For regions, you can also use the entire frame.
Create a name for your alert.
Select if you want to be alerted on human and/or vehicle movement.
You can define when the alert should be active (e.g., business hours, weekends), add a personalized message to help recipients understand the context of the alert, and select who should receive the alert and the preferred notification method (SMS or email).
Click "Save" to complete the creation of the alert.
Analytical Alerts
Choose an AI-enabled camera on the right hand side.
Select if you want to the alert to trigger based on a pre-configured region or the entire frame.
Create a name for your alert.
Select if you want to be alerted on human and/or vehicle movement.
Select if you want the alert to trigger based on Count (Amount of people or vehicles in a region), Idle Time (Amount of time people or vehicles are in a region), or Absence Time (Amount of time a person or vehicle is absent from a region).
Create the threshold for when you want to be notified.
You can define when the alert should be active (e.g., business hours, weekends), add a personalized message to help recipients understand the context of the alert, and select who should receive the alert and the preferred notification method (SMS or email).
Click "Save" to complete the creation of the alert.
Camera Disconnect Alerts
Choose the cameras that you want to be alerted for on the right hand side.
Create a name for your alert.
Create the threshold for when you want to be notified.
You can define when the alert should be active (e.g., business hours, weekends), add a personalized message to help recipients understand the context of the alert, and select who should receive the alert and the preferred notification method (SMS or email).
Click "Save" to complete the creation of the alert.
License Plate Alerts
Create a name for the alert.
Add license plates by manually inputting the license plate numbers one by once, upload a CSV file, or search for license plate numbers by past detections. The selected license plates will appear on the right side where you can delete plates, or clear all of your selections.
You can define when the alert should be active (e.g., business hours, weekends), add a personalized message to help recipients understand the context of the alert, and select who should receive the alert and the preferred notification method (SMS or email).
Click "Save" to complete the creation of the alert.
Fire and Smoke Alerts
This feature is currently in beta.
Choose an AI-enabled camera on the right hand side.
Create a name for your alert.
Select if you want the alert to trigger based on smoke and/or fire.
You can define when the alert should be active (e.g., business hours, weekends), add a personalized message to help recipients understand the context of the alert, and select who should receive the alert and the preferred notification method (SMS or email).
Click "Save" to complete the creation of the alert.
PPE Alerts
This feature is currently in beta.
Choose an AI-enabled camera on the right hand side.
Create a name for your alert.
Select if you want the alert to trigger based on gloves, vest, or hard hats.
You can define when the alert should be active (e.g., business hours, weekends), add a personalized message to help recipients understand the context of the alert, and select who should receive the alert and the preferred notification method (SMS or email).
Click "Save" to complete the creation of the alert.
Viewing Alert Logs
Navigate to the Alerts page.
At the top of the page, switch between tabs to view specific alert types.
Click on the notification icon on the right side of the page provides access to the alert logs. The notification icon displays a number, indicating how many times the alert has been triggered.
Each log entry contains the following information:
Alert Name: The name of the alert that was triggered.
Camera: The camera associated with the triggered alert.
Timestamp: The exact date and time the alert was triggered.
You can view the associated footage by clicking the "Play" icon. You can also share the footage or add it to a case by clicking the "Share" icon.
Camera Disconnect Alert Logs
For camera disconnect logs, the following information is provided:
Camera: The camera associated with the triggered alert.
Current status: The camera's current status (online/offline).
Disconnected: The exact date and time the camera was disconnected.
Triggered: The exact date and time the alert was triggered.
Reconnected: The exact date and time the connection was restored. Currently, this field is populated only for alerts with reconnect notifications enabled.
Updated on: 14/01/2025
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